Quality

Introduction:

NatureSoft has reached a key milestone in its engineering capabilities by conforming to the SEI-CMMI Level 4 standard, as per the assessment completed on 14th September 2004. With a vision to be a leading provider of quality software development outsourcing services, NatureSoft has consistently strived to better itself year after year.

The journey to SEI-CMMI Level 4 began in October 2002. The certification by KPMG / LRQA for Process compliance as per ISO 9000:2000 in the year 2000/2003 laid the foundation to the SEI-CMMI initiative. The Engineering Process Group (EPG) setup in mid 2002 took up continuous process improvement, to ensure the fruition of SEI-CMMI initiative.

NatureSoft was assessed at Quantitatively Managed Level (Maturity Level Rating 4)during the SCAMPI Class A Appraisal conducted at site. The appraisal was based on the staged representation of the SEI-CMMI ver 1.1 SW and the onsite period was conducted between 6th and 14th September 2004. The scope of the appraisal was for Software Engineering using Microsoft technologies, Open Source and Open Standards across cross-functional domains (Content Management, Insurance, Banking and Construction). The SCAMPI Appraisal was conducted by R. Ramamurthy, SEI authorized Lead Assessor from KPMG.

The SEI-CMMI assessment exercise involved nearly 34% of the staff, with the assessment process spread over a 3 month period. The assessment preparation itself started around 8 months earlier, and 66% of the ongoing projects were taken for assessment.

NatureSoft has demonstrated consistency in performance maturity as is evident from, key performance parameters such as
· Schedule variance (brought down from 11% to 6 %),
· Effort variance, (brought down from 31% to 16%),
· Residual Defect Density (brought down from 0.13 to 0.06 Defects per FFP)
in the last 24 months of this conscious exercise.

PCB Process Capability Baselines

Market & Partners
NatureSoft, a major constituent of the IT Vest Group, comprises a network of 20+ partners and 100+ customers. Market competitiveness is a key factor in decision making for our relationship network.

As an organization committed to Open Outsourcing principles & Open Partnership Framework NatureSoft has demonstrated its desire to bring in value to the customers & partners by way of achieving SEI-CMMI Level 4 for engineering, development and other service.

Benefits to customers
Growth from ISO process compliance to SEI-CMMI Level 4 has benefited our customers in the form of increase in productivity (1.1 Person-days per FFP to 0.7 Person-Day per FFP).
This translates to a substantial value addition for the investments made, by our customers, in our services. We would like to use this opportunity to reaffirm our commitment to quality of service to our customers.

Commitment to Processes
NatureSoft is committed to grow further in this direction ? A roadmap to achieve SEI-CMMI Level 5 has been put in place. Our PCMM initiative has already started yielding results.
A management committed to adopt and encourage such globally proven business performance models, NatureSoft is strategically placed to add value to our clients.

*The SEI-CMMI is a process improvement model developed by the Software Engineering Institute, Carnegie Mellon University, USA.
SEI-CMMI, Capability Maturity Modeling, and CMM are registered in the U.S. Patent & Trademark Office. SCAMPI and SEI are service marks of the University, USA.